In their own words

In this exclusive online panel featuring distinguished experts with decades of experience across industries and sectors,  we discover insights from across sectors on the role and impact of coaching in organizations. 

Dr George Boak is currently an Associate Professor in Leadership and Innovation at York St John University in York, UK, and co-editor of the journal Action Learning: Research and Practice.

Dr Conrad Hughes holds a PhD and EdD and is currently the Director General of the International School of Geneva. He has a background in education and English literature, having taught in various international schools in Switzerland, France, India, and the Netherlands. 

Dr Frode Hvaring is Managing Director at Novelia SA, International Leadership, Culture and Talent Expert. He held various regional and global roles as COO and CHRO in employer lobbying, Swiss banking, power industry, media organisations, technology scale-ups, e-mobility and higher education.

Dr Bilel Jamoussi, a distinguished engineer and diplomat, serves as the Deputy Director of the ITU Standardization Bureau (TSB) and Chief of the Study Groups and Policy Department (SPD) in Geneva. His mission includes establishing international standards to advance global connectivity and digital transformation.

The Panelists represent the worlds of business, international development, education, diplomacy, research, and professional coaching. They share different perspectives and real-world experience on the impact of coaching in today’s complex and unpredictable landscape. This dynamic conversation offers a rare opportunity to explore how coaching is shaping leadership, culture, and performance in organizations navigating uncertainty.

The panel was moderated by Katie Klein, ICF ACC, HR Director at IRU and Saba Imru Mathieu, ICF PCC, ICFS Lead for International Organizations & NGOs.

Nevena is an ICF Associate Certified Coach, ACC and a psychotherapy counselor. With a background in corporations like Johnson Controls and Amazon, she has observed the behavioral trends of successful teams and now, through her company, she leverages insights in high performance and leadership to create strategies that prioritize emotional intelligence. Her focus is on helping teams and individuals unlock their full potential by combining corporate experience, psychotherapy education, and coaching expertise.

In this fascinating conversation she shares her insights on a quickly evolving world and offfers clear guidelines on the leadership skills that are needed to meet the current challenges.

Hartmuth Gieldandowski, President Elect of ICF Switzerland is a Certified Professional Co-Active Coach (CPCC, ICF ACC) and Agile Coach. He is deeply committed to empowering entrepreneurs, innovative executives, and startup teams to achieve just that through Personal Innovation and Team Outperformance. 

In today's fast-paced business landscape, the ability to innovate and adapt is not just important—it's crucial. He specializes in Integrated Systems Coaching, which means a focus on the interconnectedness of  personal and professional life, and cultivating a mindset that embraces change and fosters creativity.

In a world driven by AI, automation, and optimization, human relationships remain the cornerstone of lasting innovation. 

Join this inspiring talk to explore why human connections are both fundamental and essential for organizational success. Discover Relationship Technologies—a coaching perspective on tools, practices, and principles that amplify trust, empathy, and collaboration. 

Learn how prioritizing relationships over technocratic thinking empowers leaders to build resilient, thriving cultures. Through engaging insights and real-world examples, walk away inspired to reframe relationships as the heart of sustainable progress.

Saba is the ICF Switzerland Lead for International Organizations and NGOs. She is an ICF Professional Certified Coach who has been coaching executives for over 20 years. She holds an MA in Leadership, multiple coaching certifications and is Master Coach for Leadership & Communication.

Join her talk to find how and why this ICFS initiative specifically for International Organizations and NOGs started.  Hear about all the probono offers that are available and  discover how it can benefit you, the international workers and organizations as you strive to make the world a better place.

Albina Koch, President of ICF Switzerland walks us through the key features and benefits of an organizational coaching culture.

In a world of accelerating complexity, International organizations and mission-driven institutions face unprecedented challenges AND opportunities. 

This interactive webinar explores how embedding a coaching culture drives collaboration, strengthens resilience, and cultivates sustainable leadership - resulting in improved organizational performance, increased engagement, and lasting impact across all levels of the organization. 

Drawing on global best practices, case studies, and insights from ICF, we will examine how coaching moves beyond individual development to become a catalyst for systemic change. 

Whether you are a leader, HR professional, or advocate for positive change, join us to explore how coaching can amplify the UN’s mission and accelerate collective impact.

As a late-diagnosed neurodivergent professional and former leader with two decades of experience at the BBC, WHO, UNICEF, the One UN, and Gavi, Susan has seen firsthand both the challenges and the immense opportunities that divergent thinking brings to international organizations.

Today, as a certified coach specializing in team coaching, conflict management, and neurodiversity, she works with organizations to move beyond surface-level inclusion toward real, lasting cultural change.

In this webinar, she shares practical insights, cutting-edge neuroscience, and personal reflections on how embracing neurodiversity can build stronger, more innovative teams – and why welcoming diverse ways of working and thinking isn’t just about inclusion – it’s the blueprint for a more innovative, connected, and human future.

Thelan is an ICF Professional Certified Coach and Mentor with over three decades of multidisciplinary experience across diverse sectors. His non-linear career journey and pivotal personal experiences across North America, Europe, and Asia have shaped his identity as a perpetual expatriate, nurturing his commitment to the human experience, inclusion, and sustainability.

In today's fast-paced and uncertain times, we are often bombarded by noises that push us into a reactive mode, detracting from our ability to engage in self-reflection. This conversation with Thelan Nguyen explores the key aspects that hold us back from listening to our own voice and how to transform self-doubt into a meaningful expression of our true selves. Articulating this voice is essential for fostering resilience, as it allows individuals to reclaim their power and navigate challenges with confidence.

Melanie Shudofsky is an internationally recognized transformational leadership and resilience coach, certified by the ICF, EMCC, and Brain Academy, a partner of the Management Drives methodology, a mountaineer, and an author. With decades of experience in strategy and organizational consulting across industries and continents, particularly within international development, she brings deep expertise and a truly global perspective to her work.

Are you feeling stretched, reactive, or just low on fuel lately? In this interactive webinar, we’ll explore how stress works in your brain and what you can do about it. You’ll discover simple, science-backed ways to calm your nervous system, reset in real-time, and build resilience through small daily habits.

Whether leading teams, navigating complex environments, or just trying to stay grounded in a fast-paced and uncertain world, you’ll leave with practical tools you can use immediately. In this practical, science-based webinar, you will: - Get a clear picture of how stress affects your brain and behavior — and why it matters. Learn to spot your stress signals early (before they spiral.

Try out four types of stress-reset strategies you can use anytime, anywhere - Explore a brain-friendly resilience compass (LMNNOP) to guide your daily habits - Leave with small, doable steps to feel more grounded — even on high-pressure days